SAME DAY COURIER TAKING ORLANDO BY STORM
In the midst of a struggling economy, local Orlando courier, specializing in same day deliveries, sees tremendous growth. Their dedicated 24/7 Operations team and local Sales/Support team are currently offering a FREE logistic evaluations for transportation professionals looking at options for increasing their own customer service offering. Crediting their success to a combination of factors including: expanded coverage, increased warehousing, and a national footprint service offering, with an end result of a 40% increase in year-to-date sales.
Orlando, Florida, November 18, 2010 – While leading transportation companies are experiencing six percent to 9 percent increases this year, American Expediting Company, a local Orlando courier company, is bucking the trend of a spiraling local economy, and is experiencing a forty percent increase Year-to-Date. Operations Manager, Bob Carabello, is predicting that their increase in both rush deliveries and routed deliveries foreshadows a better economy for the region. Bob states, “It’s probably a good thing that our business isn’t tied into the real estate industry.” “Our customer and our offering are extremely diverse, probably because our sales team, led by Joan Gordon, are clued into the current market trends.”
American Expediting is part of a National privately held company based out of Philadelphia, PA, with 36 offices across the country, and currently servicing over 200 cities. The Florida market also includes distribution centers in Tampa and Miami, and drivers throughout the entire state. The company is one of those amazing stories of a single entrepreneur, working out of his garage in the early 1980’s, with a determination to build a business based on customer service. This core principal has been integral to every office that they open, and has resulted in above average customer retention.
In the past twelve months the Orlando office moved their physical operation to Winter Park, Florida in order to accommodate the growing customer demand for increased parts storage. Six months after the move, they found themselves needing more space, and were fortunate to be able to double their space by occupying the spot vacant next door. They are centrally located to many key Orlando businesses and close to the MCO airport for customers requiring TSA certified drivers. Additionally, they have available couriers who are both HIPPA and OSHA-trained and are experienced in transporting blood specimens and transplant organs, as well as time-critical medical supplies and pharmaceuticals.
As a Sales Logistics specialist, Ms. Gordon helps her clients find efficient and effective solutions for expanding their delivery offerings. “With the growth of internet marketing, my customers want to find ways to step out of their local brick and mortar storefront, and offer their products to a customer base in a wider geographic area.” Says Ms. Gordon. In addition to working with retail based clients, American Expediting specializes in the following markets: Medical Supplies, Laboratory Specimen Testing, Emergency Parts Replenishment, Specialty Food Distribution, Process Serving, Transportation Partners, and Pet Deliveries. Ms. Gordon speaks about how her national sales team builds on the company founder’s philosophy of strong customer service. “We like to make a difference with each and every delivery made.” She ends her bi-weekly sales conference calls with the charge, AT AMERICAN EXPEDITING WE HELP TO SAVE LIVES.
In the midst of a struggling economy, local Orlando courier, specializing in same day deliveries, sees tremendous growth. Their dedicated 24/7 Operations team and local Sales/Support team are currently offering a FREE logistic evaluations for transportation professionals looking at options for increasing their own customer service offering. Crediting their success to a combination of factors including: expanded coverage, increased warehousing, and a national footprint service offering, with an end result of a 40% increase in year-to-date sales.
Orlando, Florida, November 18, 2010 – While leading transportation companies are experiencing six percent to 9 percent increases this year, American Expediting Company, a local Orlando courier company, is bucking the trend of a spiraling local economy, and is experiencing a forty percent increase Year-to-Date. Operations Manager, Bob Carabello, is predicting that their increase in both rush deliveries and routed deliveries foreshadows a better economy for the region. Bob states, “It’s probably a good thing that our business isn’t tied into the real estate industry.” “Our customer and our offering are extremely diverse, probably because our sales team, led by Joan Gordon, are clued into the current market trends.”
American Expediting is part of a National privately held company based out of Philadelphia, PA, with 36 offices across the country, and currently servicing over 200 cities. The Florida market also includes distribution centers in Tampa and Miami, and drivers throughout the entire state. The company is one of those amazing stories of a single entrepreneur, working out of his garage in the early 1980’s, with a determination to build a business based on customer service. This core principal has been integral to every office that they open, and has resulted in above average customer retention.
In the past twelve months the Orlando office moved their physical operation to Winter Park, Florida in order to accommodate the growing customer demand for increased parts storage. Six months after the move, they found themselves needing more space, and were fortunate to be able to double their space by occupying the spot vacant next door. They are centrally located to many key Orlando businesses and close to the MCO airport for customers requiring TSA certified drivers. Additionally, they have available couriers who are both HIPPA and OSHA-trained and are experienced in transporting blood specimens and transplant organs, as well as time-critical medical supplies and pharmaceuticals.
As a Sales Logistics specialist, Ms. Gordon helps her clients find efficient and effective solutions for expanding their delivery offerings. “With the growth of internet marketing, my customers want to find ways to step out of their local brick and mortar storefront, and offer their products to a customer base in a wider geographic area.” Says Ms. Gordon. In addition to working with retail based clients, American Expediting specializes in the following markets: Medical Supplies, Laboratory Specimen Testing, Emergency Parts Replenishment, Specialty Food Distribution, Process Serving, Transportation Partners, and Pet Deliveries. Ms. Gordon speaks about how her national sales team builds on the company founder’s philosophy of strong customer service. “We like to make a difference with each and every delivery made.” She ends her bi-weekly sales conference calls with the charge, AT AMERICAN EXPEDITING WE HELP TO SAVE LIVES.
Thank you Bob & Joan for advancing our unmatched customer service!
ReplyDeleteI think that the advice given by you should be effective from my point of view. Thanks Bob
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